Privacy Policy

This Privacy Policy explains how Tradeio, operated by Abid Siddiqui, collects, uses and protects your personal information when you use https://tradeio.in. We are committed to keeping your data safe and using it only for the purposes described here.

1. What we collect

• Email address — which you provide at checkout, so we can deliver your purchase and send order-related messages.
• Order details — the product purchased, amount, and payment status.
• Basic usage data — standard analytics such as pages visited, to help us improve the site.

2. Payment information

Payments are processed through a secure third-party payment gateway. Your card, UPI and bank details are entered on the gateway's secure page and are handled directly by that provider. Your full card or bank details never reach or get stored on our servers.

3. How we use your data

• To deliver the product you purchased and send the download link.
• To provide customer support and respond to your queries.
• To process refunds where applicable.
• To keep records required for accounting and legal compliance.

4. What we don’t do

We do not sell, rent or trade your personal information to third parties. We share data only with service providers who help us run the store (such as our payment gateway and email delivery provider), and only to the extent needed to provide the service.

5. Data retention

We keep order and contact records for as long as needed to provide support and meet legal/accounting obligations, after which they are deleted or anonymised.

6. Your rights

You can ask us to access, correct or delete your personal data at any time by emailing support@tradeio.in. We will respond within a reasonable time.

7. Contact

For any privacy-related questions, contact us at support@tradeio.in or via our Contact page.